Can you guess which of the 23 job-related personal skills it is? Skills like problem-solving ability, planning and organization, and the ability to influence others are all important. They could be job-related. But do you know which skill acts as a foundation for mastering all the other skills?

It blows my mind how many people never take the time to identify personal and professional goals.

Numerous studies have proven that companies with highly engaged employees are more profitable than companies with low engagement. Gallup’s research with 17 million employees spanning 30 years authoritatively confirms that employee engagement is a leading indicator of financial performance.

In the world of executive recruiting, success is ours for the taking. So why do some people achieve superstardom and others quit in frustration? What does it really take to become a multi-million dollar biller?

In my experience, what is required is a performance management process as described by the willing and able matrix that is clearly articulated and in which supervisors and managers are well trained to execute.